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Terms and Conditions

Terms and Conditions

These Terms and Conditions govern the use of the AJUDA Hospitals website, including informational content, contact forms, acceptable use, and important medical disclaimers.

Effective date: April 23, 2026

1. Acceptance of these terms

By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, do not use the website.

These website terms do not replace patient admission documents, informed consent forms, doctor-specific instructions, insurance documents, or any other clinical or contractual documentation issued by AJUDA Hospitals.

2. Informational use only and no emergency reliance

The website is provided for general informational, discovery, and communication purposes. It does not provide medical diagnosis, treatment, prescription advice, or emergency response services through the website itself.

Do not rely on the website, enquiry forms, article pages, or newsletter content for emergency decisions. In an emergency, call AJUDA Hospitals directly or contact local emergency services immediately.

3. AI-assisted content disclaimer

Some pages, summaries, marketing copy, or informational website content may be generated, drafted, expanded, or refined with AI-assisted tools, including GPT-style systems.

AI-assisted content can contain omissions, simplifications, or factual errors. It must not be treated as a substitute for a qualified doctor’s examination, diagnosis, or professional medical advice. AJUDA Hospitals reserves the right to edit, replace, or remove any such content without notice.

4. No doctor-patient relationship through browsing alone

Browsing this website, reading articles, or submitting a general contact form does not by itself create a doctor-patient relationship, hospital admission, treatment obligation, or confirmed appointment.

Any clinical relationship arises only through actual registration, consultation, admission, or other formal acceptance by AJUDA Hospitals and its medical professionals.

5. User submissions and appointment enquiries

  • You agree to provide accurate, current, and non-misleading information when using contact forms or appointment-related enquiries.
  • Submitting a form does not guarantee an appointment, admission, treatment slot, response time, or service availability.
  • Do not upload or paste unlawful, abusive, defamatory, infringing, malicious, or irrelevant material through website forms.
  • Do not send confidential records, insurance credentials, card details, Aadhaar details, or detailed medical reports through a general website form unless AJUDA Hospitals specifically asks for them through a secure channel.

6. Website content, services, and availability

AJUDA Hospitals may change doctors, departments, services, facilities, schedules, technology descriptions, articles, pricing references, or website features at any time without prior notice.

We aim for accuracy, but we do not promise that every page, doctor profile, specialty description, or service listing is complete, current, or error-free at all times.

7. Intellectual property

Unless otherwise stated, the website design, copy, branding, graphics, logos, and original AJUDA Hospitals content are owned by or licensed to AJUDA Hospitals and are protected by applicable intellectual-property laws.

You may view and use the website for personal, non-commercial, lawful purposes. You may not copy, republish, resell, scrape, modify, or distribute website materials at scale without written permission, except where law expressly permits.

8. Acceptable use restrictions

  • Do not attempt to disrupt, probe, overload, reverse engineer, or gain unauthorised access to the website, forms, servers, analytics, or connected systems.
  • Do not use bots, scripts, scraping tools, or automated methods in a way that harms the website, copies protected content at scale, or interferes with normal usage.
  • Do not use the website in violation of law, regulatory requirements, or the rights of AJUDA Hospitals, its clinicians, patients, or other users.

9. Third-party services and links

The website may link to third-party platforms, maps, social channels, analytics providers, or external content. AJUDA Hospitals does not control and is not responsible for third-party terms, privacy practices, availability, or content.

10. Warranties and liability

The website is provided on an “as is” and “as available” basis to the extent permitted by applicable law. AJUDA Hospitals does not make blanket warranties that the website will always be uninterrupted, secure, or error-free.

To the fullest extent permitted by law, AJUDA Hospitals will not be liable for losses arising from reliance on website-only content, service interruptions, delayed responses, temporary inaccuracies, or misuse of the website by third parties. Nothing in these terms is intended to exclude liability where such exclusion is not permitted by law.

11. Privacy

Your use of the website is also subject to the AJUDA Hospitals Privacy Policy. If there is a conflict between operational website privacy language and future patient-specific or clinical documentation, the more specific document may apply to that interaction.

12. Governing law, updates, and contact

These terms are governed by applicable laws of India. AJUDA Hospitals may update these terms from time to time by posting a revised version on this website.

For legal or policy-related concerns, contact AJUDA Hospitals using the contact details shown on this page.